Our qualified, licensed and reliable tradespeople will arrive on time, undertake quality work in a timely manner and will clean up after themselves.
General maintenance items are required to be completed within 14 days and are matters that do not affect the tenants security, safety or health.
Any general maintenance must be approved by the landlord in writing before arranging. Quotes can and will be sourced where necessary.
As an owner you are not responsible for the following:
Tenant reported damage/repairs that cannot be located
Call out fees where tenants have failed to attend pre-agreed appointments with contractors and access was unable to be made and subsequent call out occurred
Damage caused by misuse or neglect by the tenant or tenant’s visitors
i.e. Power failure caused by tenant appliances Tenant’s foreign objects blocking drains or toilets Tenant’s breakage by force
With the company being founded in 2011 under a different brand, 2017 saw the birth of Louell Property Group.
As Louell Property Group, we’re the only boutique independent agency in the immediate area.
This gives my team unmatched agility to adopt cutting edge tools, technology and marketing techniques that others can’t.
Investors and tenants will all enjoy better service under the Louell Property Group brand. We deliver greater transparency and control over the information you need to make informed property decisions.
One thing remains the same. We’ll continue to treat our clients’ homes as we do our own – with care, respect and long term vision.
Your property needs have never been in better hands.