We know you want a rental payment system that is easy to use, so you’re in charge!
Rental payments are made weekly, fortnightly or monthly in advance by direct payment into our trust account. You can make an electronic funds transfer, take cash into any ANZ branch throughout Australia. Easy!
If you are having banking problems or you know there is going to be a minor delay in payment, please contact us. It’s important to keep a timely tenant payment history, so we can provide great rental references for you in future.
Our arrears process is prompt and thorough. If you don’t make contact with us, you can expect immediate action from us to rectify your late rent payment. We prefer a friendly approach.
Please remember that your rental payments are reflected on your ledger for all future rental applications, so it is vital you keep in advance at all times to ensure you avoid headaches when trying to find a new property in the future.
You can check the status of your rent payments at any time using the Tenant Login tab
Same faces, new name. Better service.
Louell Property Group is the new name for One Agency Anita Case & Tony Fitton.
I’m thrilled to unveil our new look and share how our transformation into an independent property brand gives you a world class experience.
As Louell Property Group, we’re the only boutique independent agency in the immediate area.
This gives my team unmatched agility to adopt cutting edge tools, technology and marketing techniques that others can’t.
Vendors, buyers, investors and tenants will all enjoy better service under the Louell Property Group brand. We deliver greater transparency and control over the information you need to make informed property decisions.
One thing remains the same. We’ll continue to treat our clients’ homes as we do our own – with care, respect and long term vision.
Your property needs have never been in better hands.